DELIVERY
We offer a convenient cakes delivery service in Dublin.
There are two delivery options which you can choose at checkout according to your location:
• Eircodes D1 – D24 are €10
• The rest of Greater Dublin Area is €15
All of our deliveries are between 9am and 1pm. Unfortunately, we can’t give exact delivery time because it varies based on the traffic, location and how many cakes needs to be delivered.
If you need the cake early morning before our delivery slot then we recommend to order the cake for the day before, and keep it chilled overnight. Buttercream cakes keep very well.
PICK UP
We offer a free pick up option from our premises in Dublin 15. Once you place the order, the exact address is emailed to you. But if you Google “Eve’s Cakes” then our address comes up on Google Maps also.
Pick up times are 9am to 1pm. In special cases, pick up time outside of our regular time slot is possible. But please ring us before placing the order to check availability for a later time, and again in the morning of the collection to remind us that you are coming to pick up your cake outside of the normal pick up hours.
REFUND & RETURN POLICY
Please ensure correct order date is selected when the order is placed. The order date cannot be changed after the order has been placed.
On delivery or collection, please check the cake and spelling of names (if a message was requested). If there are any errors, please let us know on delivery or on collection, as we can amend small errors, and get the cake back to you as soon as possible.
Please note, as each cake is made by hand by different bakers and cake decorators, there might be small variations in colour, style, shape etc. Making and decorating a cake is artwork, and each person has a slightly unique style.
Our cancellation policy for celebration cake is 97% returned if you contact us 2 weeks before the delivery/collection date. Within 2 weeks, return is 75%. No cancellation accepted within 7 days or less.
For wedding cakes we take a non-refundable fee of €150 to save the date. Full amount is due 2 weeks before the wedding date. No cancellations or changes accepted after 2 weeks.
We are a small business, just a mother and daughter making cakes, and making a modest living out of it. We try to meet our customers requests when life presents special or challenging circumstances, as it does in all of our lives. However, last minute changes and cancellations can create extra stress and confusion. So we try our best, but can’t promise we can accommodate each request. God bless.
Our Refund & Return Policy does not affect your statutory rights.